The calls we get from os&d & claims
Damaged on arrival
Rework and re-deliver what can be saved, document what cannot, and dispose with a certificate.
Temperature excursion
Cold storage while the shipper reviews the log, with receipt and reload temperatures recorded.
Overage or wrong product
Hold the excess in short-term storage until the shipper directs a return or a re-delivery.
Salvage and mitigation
Where product is safe, salvage or donation reduces the loss and the claim.
Why os&d & claims keep our number
- Photos on arrival and after every service
- Counts, weights and temperatures on the paperwork
- Certificates of destruction for disposals
- One vendor across markets, so files look the same
- A person who picks up at 9 p.m. on a Sunday
Services os&d & claims use most
Load Rework & Restack
Shifted, leaning or rejected pallets fixed the same day
Temperature-Controlled Storage
Reefer, frozen and food-grade space on demand
Freight Disposal & Salvage
Damaged, rejected or contaminated freight, handled properly
Short-Term Warehousing & Storage
Days, weeks or a season of overflow space